Friendly Islands Kayak Company

Sea Kayaking and Whale Watching Adventure Escapes in the Kingdom of Tonga

Friendly Islands
Kayak Company

Tonga Office
(Local Enquiries)
Private Bag 10
Neiafu, Vava'u
KINGDOM OF TONGA
South Pacific
Ph/Fax: 676 70 173

New Zealand Office
(International Enquiries)
PO Box 142
Waitati, Otago 9069
NEW ZEALAND
Ph/Fax: 64 3 482 1202

Email
tours@fikco.com

Tongan Shell

How to Book

	How to Book		Terms & Conditions
	Booking Procedure Downloadable Forms		Cancellations and Refunds Minimum Group Size Itinerary Changes and Delays Single Supplement Fee Trip Costs

Booking Procedure

Contact our office or your travel agent regarding availability for your trip of choice.
Once you receive confirmation of your booking, proceed with arranging airline reservations through your travel agent. Flights are very full at certain times of the year so book early to avoid disappointment.
A non-refundable deposit of USD$500 per person, payable by bank draft or credit card, will secure your booking.
On receipt of your deposit you will be sent a trip application form, detailed itinerary, trip notes, reading references, clothing and personal equipment list, release of liability and acknowledgement of risk form, medical form, and an invoice for the balance plus any extras (e.g. single supplement, camping/snorkelling equipment, extra accommodation).
All above mentioned forms are also available for download from this website
Balance of payment is due 60 days prior to trip departure. If the final balance is not received by the due date, we will consider your booking as cancelled and the normal cancellation fees will apply (see below).

Travel arrangements for all trips may be made with your preferred travel agent.

Visit Air Pacific on the web at http://www.airpacific.com

Visit Air New Zealand on the web at http://www.airnz.co.nz

Forms

These downloadable forms are all in PDF format. A free PDF viewer for your computer may be obtained by visiting the Adobe site.

TRIP APPLICATION FORM (150kB):
MEDICAL FORM (70kB)
RELEASE FORM (70kB)

Cancellations and Refunds

Should it become necessary for you to cancel your adventure, please notify us in writing. Cancellation will take effect on the date that we receive your written advice. As we incur some trip costs well in advance of departure, and may have turned people away if the trip is full, the following cancellation fee schedule applies:

60 days or more prior to departure: full refund less your $500 non-refundable deposit
31-59 days prior to departure: 50% refund unless your space is sold, in which case only $500 will be charged
0-30 days prior to departure: no refund unless your space is sold, in which case only $500 will be charged

In the event that you fail to arrive in time for a trip departure or leave a trip early, no refund will be available.

Friendly Islands Kayak Company will not be liable for cancelling a trip due to inclement weather; acts of God (e.g. cyclone, earthquake etc.); delayed land, sea or air transfers; political or cultural considerations; government restrictions; or any other cause beyond our control, other than insufficient participant numbers. In the event that Friendly Islands Kayak Company cancels a trip for the above reasons any refund will be made entirely at the discretion of Friendly Islands Kayak Company and its agents.

Minimum Group Size

Our minimum group size is four for all Vava'u trips and six for the Ha'apai trips. In the unlikely event that Friendly Islands Kayak Company has to cancel a trip due to insufficient numbers, we would give you as much notice as possible. In which case, you would have the option of either joining another departure with the same trip components or receiving a refund in full.

Itinerary Changes and Delays

It is possible that route or itinerary changes and/or delays may become necessary for reasons of safety or enhancing the quality of the trip. These changes and/or delays could be due to inclement weather, acts of God, delayed land, sea or air transfers, political or cultural considerations, government restrictions, participants' limitations, or any other cause. Any changes and/or delays to the route or trip itinerary are at the discretion of the guides and Friendly Islands Kayak Company, in which event no refund will be available. Any additional expenses incurred by a trip participant such as prepaid airline tickets, fees for visas, etc. in connection with changes and/or delays to a route or itinerary shall be borne by the trip participant.

We strongly recommend that you purchase travel insurance including airfare, trip cancellation, and medical insurance for your protection.

Single Supplement Fee

A single supplement (S/S) fee will apply to single participants if they prefer a private room or if we are unable to pair them with another participant. These fees are shown on the tour detail pages and in the trip application forms available above.

Trip Costs

We reserve the right to amend our trip costs to allow for significant fluctuations in exchange rates or significant increases in accommodation, airport transfer, food charges or any other ground costs beyond our control. However, once we receive a trip deposit, the trip cost will not alter.

Available for Purchase

Salt water shampoo or conditioner: US $5